Engineering Handbook

# Space Unicorns (SU team)

# Mission

SU team mission is to help Holaluz to use technology to solve problems in an efficient way and to help that clients could use Holaluz services with confidence.

# Vision

SU team members we help tech. dept people to develop in an efficient way applications that provide secure good services without interruptions to our customers/collaborators. We help, too, all the Holaluz employees to implement good technological solutions to their problems.

# Areas of work

# Security

Holaluz systems, network, data and applications are secure.

  • At Holaluz we have our systems, network, data and applications monitorized, secure, encrypted and well backuped.
  • Holaluz employees have and use necessary tools in order to easily work in a secure, efficient and reliable way (password management, communications, etc.)
  • Holaluz development teams have the required tools and knowledge to adopt good security practices in they day to day work (pipelines, secure design, good practices, etc.)

# Cyberhealth

Holaluz systems and applications have a good performance, escalability and they are reliable.

  • Development teams know, in an automated way, when a system or application doesn't work as expected and they have all the necessary to diagnose the problem and to resolve it.
  • Holaluz Applications and systems are resilients.
  • Holaluz applications have a cost-optimized performance.

# Developer Experience

Holaluz Developers have the tools, the culture and the knowledge to work in an efficient, modern and easy way without wasting time.

  • Holaluz development teams have all the necessary to create and to use reliable, fast and useful CI/CD pipelines (deployment, test, build, etc).
  • Holaluz development teams have all the necessary to test the developments.
  • Holaluz Development teams have the tools and the knowledge to create and maintain the infrastructure and the monitoring.

# Employee Experience

Holaluz employees have all the necessary technological tools and knowledge to work in a easy, modern and efficient way.

  • Holaluz employees know which are the technological tools they could use, and know too how to use them.
  • Holaluz employees could work without "technical problems".
  • Holaluz employees think on use the technology to simplify they day to day work.

# KPIs (opens new window)

# Security KPI

  • Time Between Security Incidents
  • Security Incidents Detection Time
  • % of pipelines with security controls
  • % of employees who have receive security training.

# Cyberhealth KPI

# Developer Experience KPI

# Employee Experience KPI

# Contact